1xx Privacy Policy

In this document, "1xx", "we", and "our" refer to the organisation operating the website https://1xx-bet.cam. "You" and "user" refer to any visitor to the site, whether registered or not.

"Personal information" means any information that can directly or indirectly identify an individual — such as name, mobile number, email address, financial transaction details, and device identification data.

This policy applies to the 1xx main platform, mobile app (Android and iOS), and all related services. For the legal terms and conditions related to using the site's services, we recommend reading our Terms and Conditions.

1xx collects user information in various ways. This information comes from three main sources:

2.1 Information Provided Directly

When you create an account, make a deposit, or contact us, the following information is collected:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account number (for transactions only)
• Details from documents required for identity verification

2.2 Automatically Collected Information

When you visit the site, the following information is collected automatically for technical reasons:

• IP address and device identifier
• Browser type and operating system
• Time of access, which pages were visited, and how long was spent on the site
• Referral URL (the source from which the site was accessed)

2.3 Information Received from Third Parties

A limited amount of information may be obtained from trusted third parties for identity verification or fraud prevention. This use of information is solely for security purposes and is never used for advertising.

1xx uses collected information only for specific and legitimate purposes. The main areas of personal data use are as follows:

1. Account Management: To handle registration, verify login, and ensure account security.
2. Financial Transactions: To process deposits and withdrawals and to keep transaction records.
3. Customer Support: To provide assistance via live chat or email.
4. Bonuses and Promotions: To send welcome bonuses and other offers based on your eligibility.
5. Technical Improvement: To test and improve the performance of the site.
6. Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
7. Legal Compliance: To retain information necessary to comply with applicable laws.

Cookies and similar technologies are used on the 1xx website. Cookies are small text files stored in your browser that help improve the performance of the site.

4.1 Types of Cookies

• Essential Cookies: Required to keep login sessions active and ensure security. Without these cookies, the site does not function properly.
• Functional Cookies: Used to remember your preferences (such as language and display settings).
• Analytics Cookies: Used to understand which parts of the site are used most. This information is analysed in aggregate, not at an individual level.

4.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may disrupt basic functions such as login and transactions. Most modern browsers include cookie management settings where you can control cookies according to your preference.

1xx shares information with third parties only in specific circumstances and based on strict rules:

5.1 Service Provider Partners

Limited information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), fraud detection, and technology services. These partners are required to use the information only for the designated service.

5.2 Legal Obligations

If 1xx is required to disclose information as part of a court order, government directive, or legal process, it will do so. Where possible, you will be notified in advance, unless prohibited by legal obligation.

5.3 Business Changes

In the event of a change in business ownership or a merger, user information may be transferred to the new ownership. However, the new operators will be required to manage the information under this Privacy Policy.

1xx takes both technical and organisational measures to protect users' personal information. The key security steps are described below:

6.1 Technical Safeguards

• All data transmission is kept secure through SSL encryption.
• Payment-related information is stored in a separate encrypted layer.
• Regular security audits and risk assessments are conducted.
• Suspicious login activity is detected automatically and accounts are secured.

6.2 Organisational Safeguards

• Only authorised staff have access to personal information.
• Data access logs are maintained and reviewed regularly.
• Relevant staff receive regular training on data protection.

6.3 Retention Period

All information is retained while the account is active. Even after an account is closed, financial and identity-related information may be retained for a specified period to meet legal requirements. Once that period ends, the information is securely deleted.

As a 1xx user, you have several important rights over your own personal information:

7.1 Right to Access

If you want to know what information we hold about you, you can submit a request via live chat or email. A response will be provided within a reasonable time after the request is received.

7.2 Right to Correction

If any information in your account is incorrect or incomplete, you can request a correction. Identity verification may be required for certain corrections.

7.3 Right to Deletion

If you close your account, you can request that your information be deleted. However, information that must be retained due to legal obligations will be kept for the specified period.

7.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages, let us know via live chat at any time and they will be stopped. To learn more about responsible gambling, read our Responsible Gaming page — it covers self-exclusion and limit-setting options in detail.

All casino and betting services on 1xx are strictly for persons aged 21 and above. Information from minors is not knowingly collected.

Age is verified during the registration process. If it is found that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian suspects that their child has registered on 1xx, please contact us without delay.

1xx reserves the right to update this Privacy Policy at any time. If there are significant changes, you will be notified via your registered email or through a notice on the site.

Continued use of the site after changes are made will be considered acceptance of the new policy. If you do not agree with the updated policy, you have the right to close your account and stop using the site.

The current version of this policy will always be available on this page, and the "Last Updated" date above is kept up to date at all times.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 1xx support team:

• Live Chat: Available 24/7 on the site (in Bengali and English)
• Email: [email protected]

For general questions, you will also find answers to many common queries on our FAQ page. Our team is always ready to assist you in both Bengali and English.